Hi Vasu,

Thank you for contacting us. We are in the process of getting the next major release to mSecure - mSecure 6 - ready for release now, so we believe there's sufficient demand for the product. While our customers base may not be as large as some of our biggest customers, it is strong and very loyal. As of now, our plans are to continue developing mSecure indefinitely.

Regarding password manager reviews, we do hope to get on more lists in the future, but we don't land on many of them at this time.

No problem at all Vasu, and thank you for your continued support! mSecure 6 will be moving to a recurring subscription model when it's released. There will be two tiers you can subscribe to, and if you have a Pro license, you'll be grandfathered into the lower "Essentials" tier. This is the tier that includes all of the mSecure 5 functionality. For the 6.0 public release, we will not have a family plan implemented, but that is one of the prioritized features we already have on the roadmap for upcoming releases. Currently, we plan on offering at least 5 seats for the family plan, but I think it might end up being more than that. And we'll have the ability to add more seats for larger families and businesses either when the family plan is first released or soon thereafter.

Thank you for the feedback Andy. mSecure 6 does have a words-based password option for the password manager. However, the words that are used can be fairly obscure, which is what I have seen with other password managers as well. For example, I just generated a hyphen-delimited password using the "Words" option, and the password generated is: "coral-swot-anama-rentless'. You can change it to fewer words to make it more memorable, but as of now, there isn't a lot of control over how well-known or simple the words are. This is the biggest problem with the words generator, because you don't want the words to be super simple words, and you also want to have quite a few words since you only have lowercase letters and a special characters for symbols. I would definitely recommend using random strings for passwords for all important accounts like bank and credit card accounts, but the words option is there for the password generator in v6.

Hi Tom,

That version number is an older version of mSecure. The first thing I'm going to have you do is check for updates to mSecure in the App Store app. After we get you running 5.7.3, we can see if that fixed the problem, and if not, I'll try to get more information from you to see what's going wrong.

@Tom Did updating to 5.7.3 fix the problem you were experiencing?

@Tom Unfortunately, I'm having a hard time understanding what you are describing here. What do you mean when you say, "When I activate the link on iPad it opens a dark blue and blank 'Enter website' field with a blank white body"? I don't know what that's referring to, because there is nothing to activate in mSecure on iOS. Can you tell me what the name of the screen is you are seeing before you tap whatever link is the "activate" link?

Maybe the easiest thing to do is just describe for me what happens when you open mSecure on your PC and on your iPad. Are you able to enter your password to unlock the app?

Also, I now understand you are using 5.5.151.0 on your PC, which makes sense. That is latest release for mSecure 5 on Windows. And version 5.7.3 is the latest version of iOS, so you are up to date with your mSecure apps.