@Jason We will have options for adding seats to the Family Plan for larger families. After 6.1 is released, please email us at "support@msecure.com" and let us know more about your situation.

Hi Glen,

I'm not entirely sure about this, but I think you will be able to upgrade one of your subscriptions to a Family Subscription in the "Subscriptions" section of iOS's or Mac's Settings. Then you would simply cancel the monthly subscription for one of the accounts so you don't get charged at it's normal renewal date in the future. You'll just be changing one plan and then dropping the other.

If the App Store doesn't allow for the plan to upgraded, then you'll need cancel both plans, wait until one of them expires completely and then sign up for the Family Plan. Unfortunately, with the App Store, we're tied down to what they offer in regards to upgrading the subscriptions, so it's not always the easiest process. However, we will do everything we can to make the process as user-friendly as possible. There are even options of cancelling your subscriptions in the App Store and then moving to a subscription on our website, which we have much, much more control over.

Real quick, do you also have a subscription for your own account, and if so, where did you purchase it from and when does it renew?

Hi Glen,

Can you check really quick in the subscription settings of both you and your wife's devices to see exactly when it tells you each subscription will expire/renew? That will help me be more definitive in how to proceed as we get nearer the 6.1 release.

Hi Ai! We are in the process of figuring out what to do for a loyalty discount when it comes to the Family Plan. Since the plan is a 5 for 2 when it comes to licenses (pay for 2 Premium licenses and receive 5), there is already a big discount on the plan. If we do decide on a discount, it will most likely not be 50% like the discount we gave for the initial 6.0 release.

Regarding the remaining months on a subscription, that one is a bit more complicated to address. For plans that were purchased on our website, we'll be able to upgrade your subscription from Premium (or Essentials) to the Family plan. When doing this, the remaining time on your existing plan should be taken into account and a pro-rated amount will be billed right away. For example, though I'm not sure this math is exactly how Paddle (our online seller) will calculate it, if you were to switch to a Family plan with 2 months remaining on your discounted Premium subscription, the amount you would be charged would be somewhere around (2/12*59.99) - (2/12*14.99), or $7.50. You have 2 months remaining on your current plan, so after upgrading you would pay for 2 months of the Family subscription minus the 2 months remaining on the Premium subscription for which you already paid for up front. In other words, it would be pro-rated =)

I believe something similar will happen if you purchased through the Android app, but the other app stores are more restrictive in what can be done through upgrades. For example, I know for sure we cannot upgrade subscriptions in the Windows Store. Microsoft simply doesn't offer that functionality. For iOS and Mac, I'm not entirely sure how that will work. I believe you'll be able to do a pro-rated upgrade in that store as well, but it's one of the items we're still working through before the release.

Regardless of the method you used to pay for the subscription after the 6.0 release, we will do everything we can to make the upgrade process as easy as possible, even if you purchased via the Windows Store. There are many ways to get creative when it comes to purchasing, and I'm assuming we will have to do so with customers wanting to upgrade to a Family plan when it becomes available.

@Jason Yes, you can count on 6.1 being released within a week or two. We're now in the process of updating our server code. Once that's done, there's just additional testing that needs to be done in the production environment with the new code, and as soon as that's done we'll be pushing the new versions to the various app stores.