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Switch Account/Use different account

mSecure was designed as a single user app. If you need to switch accounts or start using a different account, you'll need to reinstall mSecure 5 on your device in order to access the sign in screen in mSecure.


Note: The purchase of an mSecure 5 license is tied to the mSecure account used to purchase it with.


If using a Mac computer:

  1. Open mSecure 5
  2. Click the Option button on your keyboard
  3. Click Help in the top menu bar
  4. Select the "Show Data file in Finder" option
  5. Close mSecure 5
  6. Remove the mSecure.mscb file (move it to the trash bin or click command+delete to remove it)
  7. Sign in to your account
Or
  1. Quit mSecure on your Mac
  2. Open a Finder window and using the menus at the top, select the ‘Go’ -> ‘Go to Folder…’
  3. Enter
    ~/Library/Containers/com.mseven.msecuremac/Data/Library/Application Support/mSecure
  4. Click ‘Go’
  5. Move the mSecure.mscb file to the trash
  6. Re-launch mSecure
  7. Sign in to your account

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