Solved

Can't login on the App

Im trying to login on the Mac App  and its keep telling me  its a invalid user name and password. Please let me know how i can fix this.

Hi Daniel,

Thank you for contacting us and I'm sorry about the issue you are experiencing.  Have you used mSecure 5 before? Have you created an mSecure account in mSecure 5 or on our main website (https://www.msecure.com) before? mSecure 5 is the first and only version of mSecure to use an account system. Please create an mSecure account to get started with mSecure 5.


My problem: after creating an account on your main website I can´t login to the app with my mail address and/or password ("invalid username or password"). How can I fix it?


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