Learn how to use the mSecure extension to fill login details in Safari, Chrome, and supported apps on your iOS device.



Set up the mSecure extension

  1. Open Safari and tap the Share icon.
  2. Swipe left on the bottom row of icons and tap More.
  3. Tap to turn on mSecure in the list of Activities.
  4. Touch and hold  next to mSecure and move it to the top of the list, then tap Done.


From now on, you’ll be able to fill passwords, without even opening the mSecure app.


Note: our mSecure Extension only works with our Login record type.




 

Use the mSecure extension


There are two ways to open the mSecure extension on your iOS device:


Safari, Chrome, and web views


In Safari and apps with a web view, visit the web page where you want to use the mSecure extension. Tap the Share  icon, tap mSecure, and unlock mSecure. mSecure will auto-fill your credentials. If no account is found, mSecure will ask you if you’d like to create an account for the website. If you have multiple accounts, mSecure will ask you to select which account you’d like to use.

Please note that different websites use different form standards, because of this, not all websites will work




Supported apps


In a supported app, tap the  icon, tap mSecure, and unlock mSecure. mSecure will auto-fill your credentials. If no account is found, mSecure will ask you if you’d like to create an account for the app. If you have multiple accounts, mSecure will ask you to select which account you’d like to use.

Not sure if the app you’re using is supported? Check our list of supported apps.





Get help


In Safari, the extension can’t be accessed from a blank tab or the Favorites page. If you have an item in mSecure that’s not appearing when you open the extension, you may need to edit the item to make sure its website field matches the website or app.


If you still need help, follow these steps:

  1. Make sure you have the latest version of iOS  
  2. Make sure you have the latest version of mSecure.
  3. Make sure that you set up mSecure.
  4. Make sure that you set up the mSecure extension