Learn how to create an mSecure account, set up the apps, and authenticate your account.




Sign up


You can download mSecure from iTunes, the Mac App Store, Google Play, and(or) the Windows App Store and create an account within the app itself, or if you pre-ordered mSecure 5, you have already created an mSecure account. During setup, you’ll be asked to create an account password, and you’ll receive your mSecure Authentication email whenever you sign in to the mSecure app for the first time.




Set up the Mac App

  1. Get mSecure for Mac, install it, and open the app.
  2. Sign in to your mSecure account
    • If this is your first sign in, mSecure will generate an mSecure Authentication email, and you will sign in to your mSecure account on your device.
    • You will need access to your account QR code in order to authenticate your account sign in on other devices.


Authenticating your account



When signing in to mSecure on a new Mac computer, or after reinstalling mSecure on your Mac computer, you will have to authenticate your account.

To authenticate your account:


  1. Get mSecure for Mac, install it, and open the app.
  2. Sign in your mSecure account
  3. Scan your account QR code


Use Camera


Alternatively, you can also use your computer’s camera in order to scan the QR code on another device. Please note that using the camera option is less user friendly because it involves holding still for a few seconds for mSecure to read the code, and the image will appear backwards on your screen.




Set up the Windows App


  1. Get mSecure for Windows, install it, and open the app.
  2. Sign in to your mSecure account
    • If this is your first sign in, mSecure will generate an mSecure Authentication email, and you will sign in to your mSecure account on your device.
    • You will need access to your account QR code in order to authenticate your account sign in on other devices.


Authenticating your account


There are three ways you can authenticate your account in mSecure for Windows:

  1. Import from Clipboard
    • Copy the “Encrypted Account Key” from your mSecure QR code Email to your device’s clipboard, then press the clipboard icon button to import the key.
    • Copy the QR code image from your mSecure QR code Email to your device’s clipboard, then press the clipboard icon button to import the key.
  2. Use Camera
    • Use this device’s camera to scan to QR code in your mSecure Authentication email or the account settings of mSecure running on another device.
  3. File Import
    • In order to import the QR code, you will need to save the QR picture in the mSecure Authentication Email. To do that, open the email on your device, right click on the QR picture, and save image. Once the image is saved on your computer and select the File Import option and navigate to your QR code image file.




Set up the iOS App


  1. Get mSecure for iOS, install it, and open the app.
  2. Sign in to your mSecure account
    • If this is your first sign in, mSecure will generate an mSecure Authentication email, and you will sign in to your mSecure account on your device.
    • You will need access to your account QR code in order to authenticate your account sign in on other devices.


Authenticating your account


There are two different ways you can authenticate your account in mSecure for iOS:

  1. Use Camera
    • Use your device’s camera to scan the QR code in your mSecure Authentication email. Open the email on another device, then press “Use Camera” to scan the code.
    • Use your device’s camera to scan the QR code found in the account settings in mSecure on another device. You must have the mSecure app installed on another device and you must be signed in to your account to use this option.
  2. File Import
    • In order to import the QR code you will need to save the QR image found in your mSecure Authentication email. To save the image on your device, open the mSecure Authentication email, tap and hold the QR code, and select “Save Image.”




Set up the Android App


  1. Get mSecure for Android, install it, and open the app.
  2. Sign in to your mSecure account
    • If this is your first sign in, mSecure will generate an mSecure Authentication email, and you will sign in to your mSecure account on your device.
    • You will need access to your account QR code in order to authenticate your account sign in on other devices.


Authenticating your account


There are two different ways you can authenticate your account in mSecure for Android:

  1. Use Camera
    • Use your device’s camera to scan the QR code in your mSecure Authentication email. Open the email on another device, then press “Use Camera” to scan the code.
    • Use your device’s camera to scan the QR code found in the account settings in mSecure on another device. You must have the mSecure app installed on another device and you must be signed in to your account to use this option.
  2. File Import
    • In order to import the QR code you will need to save the QR image found in your mSecure Authentication email. To save the image on your device, open the mSecure Authentication email, tap and hold the QR code, tap “View image,” tap the options icon (top right corner), and select “Save.”