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Help Please

I had a old account around 2015 that I lost my paswoord  Then I created anther account a few years ago.  I would like to eather reset the password or just get a new account How do I do that "

Chip


My old email was/is chipparkerceo@gmail.com

BUT I have a newer email called chipfparker@outlook.com that I can us if that is better?


Thanks

Chip

Hi Chip,

Thank you for contacting us. I checked our system, and you do have an account using the "chipparkerceo@gmail.com" email address. That account has an active Essentials subscription, so the best thing to do here is simply reset that account so you can get access to it again.


Real quick, do you have access to your information in any version of mSecure running on at least one device, or are you simply locked out of mSecure on all your devices?

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