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mSecure-Unterstützung

Beantwortet

Account security and device management in mobile apps

Is there a way to view all devices linked to my account in the app, and how can I remotely deactivate one if it's lost?

Antwort

Hi Cavanaugh,

Thank you for contacting us. There is currently not a way to see which devices of yours have the mSecure app installed or unlocked, but if you have lost a device, you can change your password in mSecure to make sure the new password has to be entered to unlock the app. Anyone that had access into your account would be forced out of the app and will need to enter the new password you made. If you are wanting to do this, please read this article: Change Account PasswordChange Account Password


mSecure emails you if there is a new sign in on a device that you have never signed in to before, so this is another way you can tell if someone signed in to your account.


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