Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

Knowledge Base Forums Submit a ticket
Discussions > Have a question? > General Question
Start a new topic
Answered

Password field hidden when logging in to m secure

When I login from my Android the password field is hitting by the keyboard. Any suggestions on how I can overcome this ?
Screenshot20191011-105823mSecure5.jpg Screenshot20191011-105823mSecure5.jpg
440 KB
Answer

Hi Anthony,

I'm not sure what the best solution is here. I've never used the kind of keyboard you are using. Can you lower or close the keyboard? If not, can you switch to your device's built-in keyboard temporarily in order to sign in? 

Thanks Eden, I turned the keyboard toolbar off and that resolved the problem.
Screenshot20191012-111209mSecure5.jpg Screenshot20191012-111209mSecure5.jpg
463 KB
Login or Signup to post a comment