changed my face id, no longer able to longin. : mSecure Support

Start a new topic

changed my face id, no longer able to longin.

Reid

started a topic almost 5 years ago

no way to reset password

Mike - mSecure

said over 4 years ago

Hi Reid,

Were you able to get this issue resolved? I see that one of our support agents responded to you via email, but I just wanted to follow-up to see if you were able to gain access to your information.

Paula

said over 2 years ago

can't reset password. Msecure is not sending me the link

Mike - mSecure

said over 2 years ago

@Paula I just responded to you a couple of times via email. We can keep the correspondence via email from here on out to make it easier to keep track of the details.