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looking for serial number to enter

on mac.  requesting purchased serial number.  I purchased after free trial but did not see a serial number provided.  Also only option is quit as register is blanked out.

1 person has this problem

Hi Cathleen,

Thank you for contacting us. mSecure 5 doesn't actually look for a serial number, so either you are running an older version of mSecure, or you're seeing trial messaging and thinking you need to enter a serial number. Can you tell me which is happening here? When you open the app, is it a silver color, or is it a bright blue color?

I think I figured it out,  Just ignored that and downloaded it and working fine without what they were asking for.

Hi Cathleen,

That's great to hear! Please let us know should you need further assistance.

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