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mSecure Support

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Password reset

Hi how can I reset my password without deleting my data. Thanks in advance.
1 person has this question

Hi Ellie,

Are currently able to open the app and view your information, or have you forgotten the password and are you now locked out of mSecure on all your devices?

I had to change my FaceID. I can’t remember my password and the hint I gave my self for this version is not enough info!

Hi Stacie,

Are you saying you are not able to open mSecure on any of your devices now? Did this all start when you changed your Face information in iOS's Settings?

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