Hi Miriam,
The reason this is happening is because you entered your actual password into the hint field when you set the password. The only way to fix this is to change your password. To do that, you can follow the steps below:
Were you able to change your hint?
Hi Leanne,
It is not possible for mSecure to enter your password for your hint. You cannot even save the new password you enter two times unless you enter a hint yourself, and mSecure does not transpose any of the data you enter for your hint into the hint textfield. It is not a bug in the app.
If you would like to go through the steps I wrote out above in response to Miriam, that will fix the issue.
You can’t change the hint unless you change the password. Re-entering the same password isn’t allowed.
@Rochelle The only way to change your hint at this time is to go through the password change process. However, you should not have any problems setting the same password. Can you let me know on which device you trying to change the password so I can test this?
Miriam
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