Hi JoAnn,
Thank you for contacting us, and I'm sorry for the time it's taken for me to answer your request. We don't offer telephone support at this time, which isn't uncommon for software companies, but I can help you either via email or here in the support forum. I just checked our support system, and it appears that Liam responded to your email. I'll actually take that ticket over and answer via email now. You will be receiving a message from me shortly.
JoAnn