Good to hear from you Ai. Typically, if your subscription lapses, the 50% discount will not be applied when if it's renewed again. However, since we're in an in-between phase waiting for the 6.1 release, I can make sure you get the V5 Pro discount after renewing on the Family plan.

By the way, we did decide on the discount we'll offer for the Family Plan when you're a V5 Pro user, and that discount can only be applied on our website. Since it can only be applied on the website, it would be good to cancel the App Store subscription any how, though if you didn't cancel in time, we would definitely figure out a way to make the charges work out right for you over the first year of the subscription. Also, the discount will be a flat $1 per month regardless of whether you choose a Monthly or Yearly plan.

I hope that all makes sense, but if not, please let me know and add clarity to any points that need it. Also, I know it's been drawn out more than we had hoped, but 6.1 is really, really close. I'm hoping to get the backend server code uploaded today, which is the first step in the release.

No problem at all Ai! I just remembered something. So far as I'm aware, though will be doing testing on this over the next few days before the release, you should be able to upgrade your Premium subscription to a Family subscription from your iOS Subscription Settings (in the iOS Settings app) after 6.1 is released. The App Stores aren't particularly helpful in much of their documentation when it comes to tying into the App Store for purchases, and it's even more complicated when it comes to subscriptions, but you should be able to simply upgrade your subscription to a Family subscription in iOS's Settings.

All that to say, it will most likely be easier than I inferred in my first response =)

Hi Todd,

I'm not sure what happened here, but typically the subscriptions get cancelled due to credit cards expiring. If that's what happened, you can simply sign up for a new subscription. now from our website: msecure.com/plans.