Hi Sidath,
Thank you for contacting us. At this time, exporting to CSV on an Android device is not possible. It can only be done in either the Mac or Windows version of mSecure. Do you have either of those types of computers on which you can install mSecure?
Yes I have windows pc's. How do I install ? Do I have to pay for another licence ? As of now I have installed in my phone and a tablet to sync.
Regards
Sidath
Yes, I have windows PC. Do I have to purchase another licence for the PC to install ?
Hi Sidath,
You don't have to purchase another license to install mSecure on your PC. You can install the app on your computer using this link: https://www.microsoft.com/en-us/store/p/msecure-5/9nblggh62pc8
After you download mSecure, simply sign in to your "fordtx5@hotmail.com" account. If you need access to your QR code, you can scan it using your PC's camera from the Account Settings of mSecure on your Android device, or you can resend the QR code via email from the Account Settings instead.
Use this article to learn how to send the QR code if needed: Account Authentication
Use this article for instructions on how to authenticate with the QR code: Authentication Instructions
just installed the windows app, transferred the backup file from android, but cannot restore, since dropbox is not linked on Windows. The only windows pc I have is the corporate pc (I use linux - you have no official app as far as I know), but corporate network denies dropbox.
I have responded to your email you sent through our ticket system.
Any update?
@Opal What is it you were hoping to get an update on?
Sidath
I use Msecure 6 in on my Android. How do I export records to a CVS file.
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