Hi Jon,
Thank you for contacting us. If your wife wants to use mSecure, she will first need to install mSecure on her preferred device through the app store. Once done, she will need to open the app, skip through the prompts given, and click/tap "Sign Up" to sign up for a new account. Once this is done, you will then be able to add her to your family plan. Please follow the steps below to add her to your plan:
Mobile
1. Open and unlock mSecure
2. Open the Menu on the left side of your screen and tap "Settings"
3. Tap Family Licenses (iOS) or Family Members (Android)
4. Tap + Add Member
5. Enter your family member's mSecure username (their email used for mSecure)
6. Tap Add User
She will not receive an email stating that the premium license has been sent to her account, it will automatically be applied to her account. Once done, please let me know so I can guide you on how to share data between accounts.
The questions that I will be needing to ask you will involve your wifes email address that she uses. If you are ok with this, we can continue on this forum. If you would rather send an email to "support@msevensoftware.com", I will be able to help you in a more private setting. Please let me know and I will assist further.
Hi Jon,
That's great news to hear! Please let me know if you need further assistance.
Jon