Can log into mSecure on iPad; can’t get in on new iPhone 16 Pro Max
K
Karen
started a topic
about 1 month ago
I got a new iPhone 16 Pro Max. I have been unable to log in to my mSecure account. I get a message saying “Invalid Password.” I am able to log in on my iPad, so I know the password is correct. I tried changing the password on my iPad, then re-trying logging into iPhone version. Still doesn’t work.
What do I need to do?
M
Mark - mSecure
said
about 1 month ago
Hi Karen,
I have responded to your email that you have sent.
Karen
I got a new iPhone 16 Pro Max. I have been unable to log in to my mSecure account. I get a message saying “Invalid Password.” I am able to log in on my iPad, so I know the password is correct. I tried changing the password on my iPad, then re-trying logging into iPhone version. Still doesn’t work.
What do I need to do?