I Can Set up, but not Enable Two Factor Authentication
C
Charles
started a topic
4 days ago
I recently upgraded to premium in order to use two factor authentication. I have set it up for email, text and authendicator app, on all of my devices but I still can log in with name/password only on any of them, including on the mSecure web page froma browser. . Once these are set up, how is two factor enabled - no log in is challenged by two factor on any of my devices.
M
Mark - mSecure
said
3 days ago
Hi Charles,
Your ticket has been responded to. We will continue our conversation through the ticket system.
Charles
I recently upgraded to premium in order to use two factor authentication. I have set it up for email, text and authendicator app, on all of my devices but I still can log in with name/password only on any of them, including on the mSecure web page froma browser. . Once these are set up, how is two factor enabled - no log in is challenged by two factor on any of my devices.