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Passwords Lost; Cannot Save New Passwords

Title says it all.  I opened mSecure today on my iPhone, it didn't list all my passwords and I can't save new passwords.

Hi Andrew,

Thank you for contacting us, and I'm sorry for the issue you are experiencing. Are you dealing with decryption errors on your iPhone in the mSecure app? Do you have access to your data on any device currently? Do you have any backup files available on your phone? Please let me know and I will assist further.


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