With mSecure (4) on Android you can sync through Wi-Fi or Dropbox. Syncing through Dropbox allows you to automatically sync any changes made in mSecure (older versions), but if you want to keep everything within your network, for extra security, you can use the manual Wi-Fi syncing option.

Requirements

In order to sync your mSecure data via Wi-Fi, there are a few requirements that need to be meet. First, a Wi-Fi sync can only be initiated from the mobile version of mSecure when syncing with the desktop version of the app. If you have not installed mSecure on your Mac, you will need to do that before following the instructions that follow.

After mSecure is installed on your Mac, you will need to make sure that both apps are using the same login password. mSecure uses your login password to make sure each app is authorized to communicate with one another. If you not using the same password, mSecure will display an error message telling the login passwords don’t match.

Next, you will need to ensure mSecure on your Mac and Android devices are on the same Wi-Fi network. If each device is not on the same Wi-Fi network there will be no way for the two mSecure apps to communicate with one another.

Lastly, mSecure will need to be running on your Mac, and unlocked as well. If mSecure is not unlocked on your desktop, you will receive a message informing you that mSecure is locked on your computer.

NOTE: As stated above, a Wi-Fi sync can only be initiated from mSecure running on a mobile device. Therefore, the sync button in the desktop version of mSecure will be disabled when using the Wi-Fi sync feature, and it is only enabled when the Dropbox or iCloud sync feature is enabled. 

To begin a Wi-Fi sync in mSecure, you will first have to open and unlock mSecure on your Mac.

Unlocking mSecure on your Android device

Once you have unlocked mSecure on your desktop, open unlock mSecure on your Android device.

Accessing mSecure’s Settings menu

In order to initiate the Wi-Fi sync, you will need to go to mSecure’s settings. To do this, tap the mSecure logo, or swipe from left to right, to bring up mSecure’s Navigation Drawer.

From there, you can sort your records by name, group, type, and date last modified. You can also access the mSecure Browser and mSecure’s settings.

Accessing mSecure’s Preferences menu

Once you bring up mSecure’s Navigation Drawer, tap on Settings to continue to mSecure Sync Setup menu.

Accessing the Sync Setup menu

Once you are in mSecure’s settings, tap on Sync Setup.

Wifi Sync Options

Tap on WiFi Connection in the “Sync Setup” screen.

Wi-Fi Sync Connections

Since you are using a Mac, your computer should be running Apple’s Bonjour service. With Bonjour enabled, mSecure should be able to find your computer automatically.

NOTE: While in the Connections screen, mSecure will continually search for computers to connect to, even after a connection has been established with your Mac’s mSecure app. The reason for this is mSecure is always on the lookout for other desktop mSecure apps running on the network. If you were to open mSecure on a different desktop computer connected to your Wi-Fi network, mSecure on your iPhone would be notified, and a new connection would appear in the COMPUTERS FOUND list in the Connections screen.

Tap on the computer in the Computers Found list.

Initiate the Wi-Fi sync

Tap available connection to initiate the Wi-Fi sync.

As mentioned earlier, in order to complete mSecure’s Wi-Fi sync, you will need to make sure that mSecure’s login password matches on both devices. If the passwords don’t match, mSecure will not be able to complete the sync process.

Wi-Fi Sync completed

Once the Wi-Fi sync is complete, you will see a list of all changes that took place during the sync.

Saved Connections list

mSecure keeps a list of manually entered IP Address and found saved connections. In order to use the manual connection you just created, you can tap on the “My laptop” connection. As long as you are logged into mSecure on your Windows Computer, the sync should complete successfully.

Possible issues

There are many reasons why mSecure might have trouble communicating between your devices. The three most common reasons are listed below along with brief troubleshooting tips to help you in solving the problem.

mSecure is locked on your Windows computer

If mSecure is not unlocked on your desktop, you will receive a “Sync Operation failed” message.

mSecure cannot establish a connection

If mSecure cannot establish a connection, you will be receive a “Please check that the desktop software is running and the IP address is valid” message.

This usually happens when mSecure is closed on your desktop, or by the desktop firewall blocking incoming communication from the mSecure app on your Android device. In the case of a firewall issue, you should be able to fix the problem by adding mSecure to the exceptions list in the firewall settings of your computer’s Control Panel and(or) any anti-virus program you are running.

Other possible fix

Sometimes, the Bonjour connection details have changed since the connection details were saved in mSecure on your mobile device. In that case, long tap the connection saved on your device, and select the "Remove" option so that a new connection with updated connection details can be automatically created using Bonjour.

Need more help?

If checking these common problems doesn’t fix the issue, please visit our forum for further support.

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