Hi Brian,

Thank you for contacting us. At this time there is no way for you to upgrade your subscription, though that functionality will be implemented at some point in the future. I can upgrade you to a Premium subscription if you would like, but there will be a pro-rated charge for the upgrade.

Do you want me to upgrade your subscription?

@Michael I can help you with upgrading to a Premium subscription as long as you purchased it from either our website or from the Google Play Store. I looked for your account using the email on your forum account, but I couldn't find it. If you can give me your email address for your mSecure account, I can look it up real quick and tell you what needs to be done next. If you don't want to write out your email address here in the forum, simply email us at "support@msevensoftware.com" and then post here that you sent the email. I'll look for it in the system as soon as I see your post.

I just responded to your email Michael.

Hi,

Thank you for contacting us. I can add an extra 3 months onto your premium subscription because of the remaining time you had on your subscription, but I can't refund the essentials subscription. You won't need to install any new application and your premium subscription has already been applied to your account. Does the extra 3 months work with you?

Hi,

Your subscription has been extended to May 11, 2026. Please let me know if you need further assistance.

Hi,

We will continue this conversation through the ticket system due to referencing your email addresses.