Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

Support mSecure

Base de connaissances Soumettre un ticket
Discussions > Report a problem > iOS
Commencer un nouveau sujet

New iPhone 14 and Msecure

I have just paid $29.99 for an upgrade of my msecure 6 version. When I went to download it on my new iPhone it says it’s not compatible. Need a reimbursement if this is the case.

Hi Unita,

I'm not sure what's happening here, but if your iPhone is not very old, you should be able to run at least iOS version 12.4. Can you let me know what version of iOS you are running on your iPhone?


Also, if it's not compatible, I will assist you with a refund. I'm just seeing if the issue can be resolved first. 

Connexion ou Inscription pour poster un commentaire