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Mike - mSecure
a dit
11 mois il y a
Hi Lyn,
I just looked up your email in our support system and responded to it. I'll await your reply with the information I requested, and we'll continue to troubleshoot the problem. Please respond here if you do not receive that email for some reason.
Keep getting invalid QR code message
Thank you for contacting us. The questions that I will be needing to ask you will involve your email addresses that you use. If you are ok with this, we can continue on this forum. If you would rather send an email to "support@msevensoftware.com", I will be able to help you in a more private setting. Please let me know and I will assist further.
Lyn
I have two devices, both require a QR Code to access the mSecure app. The QR code does not work. I get a message that says Invalid QR Code. I have been emailing back and forth with Support for past 2 weeks, all suggestions failed to access the program. Support stopped communicating 3 days ago. Please help?
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