Hi David,

Something isn't a scam simply because you haven't found the information you need to get what you want to get done. All you have to do is wait for an answer from us, and we'll help you with anything you need regarding mSecure. However, I cannot find an account with the email you're using in our forum, so there's no way for me to specifically tell you how to cancel your subscription, since the process is different depending on where you purchased it from.

Here is a support articla on how to manage your mSecure subscription: https://support.msecure.com/en/support/solutions/articles/36000339364-managing-your-msecure-subscription

Should you need further help, let me know.