Support mSecure
Family Plan - Adding a Person
Hi Barb.
The answer to your question can be found under the topic Family Subscription Plans:
https://support.msecure.com/en/support/solutions/articles/36000414791-family-subscription-plans
A Family Plan will have one administrator and 5 licences, meaning up to 4 persons other than the administrator himself. The administrator must add Family members to his account by tapping Settings, Family Licences (IOS) or Family Members (Android), + Add Member, enter the Family member's email.
The Family Plan also allows the sharing of vaults which you can learn about here:
https://support.msecure.com/en/support/solutions/articles/36000318549-sharing-center
Does this work for you?
Hi Barb,
I have responded to your ticket. We will continue our conversation through the ticket system.
Barb
I invited my son to our family plan within mSecure. When he accepted, it took him to a login page where he set up his account with his email address. Now, he is all set up within an account that says he is on a 30 day trial. I don't believe he is in our account at all. I need this fixed so that he is in our family plan and not on his own plan. Can someone please help? This was not an easy process at all. I need someone to reach out to me directly to get this fixed. Thank you.