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mSecure Support

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no longer shared error message

wife purchased msecure4 and shared the app with me.  I have been using msecure 4 like this for the past year with no issues. now when i try to open the app i get an error message saying the app is no longer shared with me. wife did not change her setting for shared apps. this error happened to me two days ago so i re-installed mescure4 with no issues. two days later this is happening again to me 


i contacted apple and they have no idea. and says everything is fine

Hi again David,

My only real suggestion here would be to re-setup Apple Family Sharing here by removing and re-adding yourself to your wife's Family Sharing settings. Perhaps that would fix your issue here.


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