Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

base di conoscenza Invia un biglietto

Refund on 5.5.3

Can anyone advise how I get my $20 back?  I just paid $20 for MSecure 5.5.3 . There is no difference between this version and 4.5.4.  

I don't need to pay to store my passwords in your cloud.  Really not a happy customer.  This was supposed to at a discounted rate and it wasn't 

Please advise how to get a refund.  Thanks 


Hi Elise,

Thank you for contacting us and I'm sorry about the issue you are experiencing.  Please create a ticket on this website or email us at support@msevensoftware.com for a refund. Please include the email address of the mSecure account you used to purchase your license with or your Order number and we will provide you a refund for your purchase. Note: our mSecure Cloud syncing feature is an optional syncing feature. You can select mSecure Cloud, iCloud, Dropbox, or Wi-Fi syncing in mSecure 5 so you don't need to store any information in our system.


Accedi o Iscrivitiper pubblicare un commento