Hi Ajnil,
Thank you for contacting us and I'm sorry about the issue you are experiencing. Please use these articles to learn how to transfer your information from mSecure 3 and 4 to mSecure 5: https://support.msecure.com/support/solutions/folders/36000176650
Ajnil
Hi, How can I transfer my files from Old M secure to the new one I just purchased.
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