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Changing my email address in this support site

How do I change my support account email address? I can see it in my Profile, but cannot change it there.

Hi Henry,

Unfortunately, it doesn't look like once the account is created, there is no way to change your email address.

How to change my email address?

Thank you for your response. Are you trying to change your email address on your support account, or through the mSecure 6 app. If you are trying to change your email address on your support account, then unfortunately, there is no way to do this currently. Please let me know if you need any more assistance.

I need to change my email because it does not exist anymore. Urgent change as you can see. 


Got it. 

@Carlos Thank you for contacting us. Are you trying to change your support email address or are you trying to change your account email that is linked with your mSecure 6 account? Please let me know and I will assist further.


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