Need to increase activations or need us to resend your license number?

Please use this topic if you need help with mSecure 3.5 for Windows activations, lost your license number, and(or) want us to resend you your license number.

1 person has this problem

I have 2 licenses for mSecure 3.5.x

I've just got a new laptop and do not want to go to 5.5. Neither of my activation codes are able to activate 3.5.6.

The activations were both sent to this email address. I can provide the order numbers if you require.




Hi Andrew,

Thank you for contacting us and I'm sorry about the issue you're experiencing. I believe I have found your order number ST710340018 and see no issues with it. You should be able to activate mSecure 3.5.6 without any issues here. I went ahead and resent you your order purchase confirmation which includes your license/serial number. Please use it to copy/paste your license number and see if that resolves your issues here.

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