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mSecure 5.5.3 for Android

mSecure 5.5.3 for Android has lots of changes or additions beyond the language translations that I wanted to go over briefly here.

New Main View with Alpha-Scroller:

New Menu View:

Video demo:

As you might have noticed, mSecure 5 for Android will no longer have the ALL(Items), Recents, Logins, Credit Cards, and (Secure) Notes tabs in the main view. Instead, the tab system is gone and the filters have been moved to the menu area instead. This not only makes the Android version more similar to the iOS version, but it also fixes just about all the performance issues customers have had with our Android version. Data sets of 1,000 records now take less than a second to display on Android when you first start mSecure 5. This will not only improve the speed of displaying your records but will also result in fixes for issues with our search function. 

Unfortunately, type as you go has not returned yet. However, since our app performance is much better now, we hope to reintroduce that soon as well. One thing I do believe some users will have issues with is the lack of collapsible headers in this update. Collapsible headers and scrollers don't mix in the Material Design guidelines or Google UI tools and we really like following the guidelines properly. Hopefully, the much improved performance and scroll option will make up for the lack of collapsible header for most customers.

 Please let me know if you have any questions about this update or anything else Android version related. 



2 people like this
I am still on mSecure 5.5.1 and Google Play does not show this update.

Hi Mike,

The update has not been released just yet. We are working on a few minor issues and re-testing a new build before releasing the update.

mSecure 5.5.3 is now available on the Google Play Store!

Bring back the collapsible headers. I hate scrolling through the whole list. It's not that fast. It takes 10-15 seconds before I can see my list

I agree with Sean, bring back the option to collapse the scrolling list to A B C D E F etc it was so much easier to find what's needed on 2 simple screens of the phone.   The new alpha scrolling isn't faster for optioning the file required with ease and as it's not easy for the eye to option there are just too many visuals, the logo, the title we have used and part of the content of the individual file at times.   Yes it scrolls easily, but no it's not efficient.   I did read you have your reasons for this.    I do hope that alternatives may present themselves in the near future, as I do like mSecure.  

This release has destroyed the user experience.  Password management is a painful thing, and what mSecure had going for it so strongly in previous releases was that  you could easily, quickly, and efficiently get to a password.  That is no longer the case.

In my comparison between 4 and 5, I now have to scroll 6x the amount in 5 over what I did in 4, and there are at least 3x the taps required.  That's  unacceptable!  This is a password manager, not some app that you're expecting to spend hours of time in -- get rid of useless white space!!!!!  Compact the rows!  A full size gorilla could put their thumb between these rows and not touch anything.  Remember what you're doing -- trying to make one of the WORST things about the modern technological era PALATABLE and EASY so we actually try to keep things secure!  You've lost your purpose, clearly.

I'm touching the screen way too many times to FIND a password entry.  The scroll is NOT fast, and it doesn't matter which device I open the app on -- scrolling is way slower than previous versions.  Oh, I could search -- so that I can turn this into an always two-handed operation, and make me tap AGAIN to activate the search dialog, yes, that makes me want to use this app for SURE.

Then, I have to tap TWICE to get to the password?  Were the focus groups all complaining about how convenient it was to see a password with a single tap, or is this a 'security' measure to make sure you look over  your shoulder before you reveal your passwords?  You need to fire your whole UX team for letting you send this out the door with something that obviously user-unfriendly in your app.

Basically every change I've seen in 5 is a 'solution' in search of a problem.  I don't want or need Johnny Ive self-proclaimed sexiness in the app I hate to use the most.  Pretty doesn't make me want to use this app, it pushes me away, because pretty = drastically useless.  

And what is with this sync function?  Backup just worked before.  Don't pimp the feature as though things magically happen, because they don't.  I have to drag all my devices to my main PC and turn on the PC app to 'sync'?  At least before my expectations were simple -- if I'm backing up I need the backup app open and then I close the backup app when done.  This promotion of 'sync' is a misnomer, it's basically just backup again, so stop using a term that has a specific meaning.  If I declare a PC as the 'main' system, make the sync function a service that runs in the background so devices can actually SYNC when they come on the network.  

It makes me wonder where mSeven was getting the feedback that all these things needed changing -- some consultant?  OR did they just need a reason to milk more money out of people so we had to do a complete re-write and something had to be different to justify flashy videos and declarations of amazing new features?  They certainly didn't get the feedback from their users.

Some things need to put function over form.  If a hammer is pretty but requires 6x the hits to drive a nail or makes me change my tried and true hammering motion for the sake of being pretty, that hammer goes in the waste bin.  That's where mSecure is headed because it doesn't help me manage my passwords, it pisses me off every time I have to open it because it makes managing my passwords more painful. 

Hi Charles,

Thank you for taking the time to provide us with your feedback. We honestly value customer feedback the most. Here are some points to go over mostly issues you brought up in your feedback:

  1. We like white space and we like pretty things. Most users also like pretty things, but we'll continue to refine our process to make the app as pretty and as functional as possible. 
  2. Backups and syncing are two completely separate things.
    1. Sync: Basically sync may mean two things (a) it is the process of  making sure that two or more devices / systems (e.g. your iPhone, your computer, iCloud) contain the same up-to-date content (b)  it is the process of, two-way, transferring content. Syncing process makes sure that your content (files and data) is the same on all of your devices. Here are syncing guides that you might need:
    2. Backup: refers to, one way, copying of most data from one location to another. Backing up your mSecure 5 information is a necessity, so that if things are lost, you can restore them with your backup. Here are backup and restore guides you might need:
    3. Please let me know why you think that using the term Sync is a misnomer because I don't see how or why you are thinking this.
  3. WiFi syncing has always been a more manual process. Want something more automatic? Set up one of our cloud sync options. That said, you don't have to drag anything anywhere. You need to be in the same WiFi network and have mSecure 5 opened and unlocked on your devices in order for WiFi syncing to be able to take place. You previously had to also have the apps opened and unlocked and the sync had to be initiated on the mobile device. Additionally, WiFi syncing always requires that you have a good local networking connection between all of your devices.

mSecure 5 is now rated 4.8/5 with over 7,000 reviews on the App Store. It would be at 4.5/5 on the Google Play Store if Google allowed us to reset the reviews with the release of mSecure 5.5. By that I mean that our last 3 months of Google Play reviews average out to 4.5/5 with about 300 new reviews. I understand that the app and our redesign might not be for everyone. However, we believe we followed the right feedback, from customers, when planning and releasing mSecure 5 and the customer feedback since our 5.5 release confirms that. 

mSecure 5 was the first an only upgrade that we've charged for in our 10 year history. We wanted to make it a free upgrade for our customers, but with the current landscape of application development, it was not feasible for us to do so. We do have development and support costs to consider. Most customers understand that. Specially given that most other password managers have moved to a subscription model. Thankfully, we did not force users to upgrade and made the app a completely separate app in order to do so. Previous customers are free to continue using mSecure 3 or 4 for as long as they'd like.

Also, if you are unhappy with the new version of the app, I would be more than happy to offer you a refund for the mSecure 5 license you purchased. We get that the new app won't work for everyone, and that is ok. We certainly do not wish for our customers to be unhappy every time they open the app try to make use of it. If you are in a place where you feel a refund is necessary, please let me know.

Another vote for the speedy return of collapsible headers - THAT feature is sorely missed!

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