Auto-Fill not working on latest release : mSecure Support

C

Christopher

hat ein Thema begonnen über 2 Jahre her

I have update my version of mSecure on My iPad yesterday . It appears that the auto-fill for user names and passwords is not working on Safari. While you can find the an entry from the keyboard on returning from mSecure the required fields are not populated with the details.

I have not updated my iPhone yet and that is working ok and as before.

Is there a reason for this please?

Chris

C

Christopher

gesagt über 2 Jahre her

I thought this is new topic.

S

Stephen

gesagt über 2 Jahre her

I have the same issue after my iPhone updated. Auto fill is not working.

S

Stephen

gesagt über 2 Jahre her

I have the same issue after my iPhone updated the app.

J

Joeri

gesagt über 2 Jahre her

Same issue after updating to version 6.0.5 (872) on iOS 15.4.1.

Selecting a password is possible but it is not filled in.

Using an essentials account.

Mike - mSecure

gesagt über 2 Jahre her

Hi Everyone,

Sorry for the issue you are all reporting here. I'm not sure what's happening, but I was able to reproduce the issue on my iPhone, so I will be talking with the developer to get a fix for this ASAP. I'm not sure if we'll be able to get it published today or tomorrow, but it will be available very, very soon.

Mike - mSecure

gesagt über 2 Jahre her

Just quick update on the Password AutoFill issue in 6.0.5. Our developer has already fixed the issue and submitted version 6.0.6 to the App Store, so it will be will be available for download soon.

One important thing to mention, if you haven't tried resetting the Password AutoFill feature in iOS, please don't do anything to try to fix the problem. If you try to reset Password AutoFill in iOS's Settings, you'll have to reset it again when 6.0.5 is released. If you don't try reset the Password AutoFill feature, then when you update to 6.0.6, everything should simply start working again.

Please look for the update over the next few days in the App Store app on your devices. Once you've updated to the new version, the password autofill issue will be fixed.

J

Joeri

gesagt über 2 Jahre her

Installed update 6.0.6 (873) from the App Store.

Autofill is working again as before.

Thanx for the fast response.

C

Christopher

gesagt über 2 Jahre her

All working Ok for me also. Thanks for the quick solution.

chris

S

Stephen

gesagt über 2 Jahre her

Working. Ticket closed.

Mike - mSecure

gesagt über 2 Jahre her

Thank you all for confirming the fix in 6.0.6! Let me know if you need further assistance.

B

Bill

gesagt über 2 Jahre her

I have just loaded version 6.06 on my wife’s iPad PRO and discovered that auto fill is not working. She is running the current iOS 15.4. Any reason this is not working? Thank you. Bill

Mike - mSecure

gesagt über 2 Jahre her

@Bill There is no reason it shouldn't be working if you have upgraded to mSecure 6.0.6 and the iPad supported iOS Password AutoFill. Are you saying that the feature was working in the past, but now you are seeing it's not working? If so, that sounds just like what happened with the update to 6.0.5, which is what we fixed in 6.0.6.

B

Bill

gesagt über 2 Jahre her

Mike, Actually 6.0.6 is all I have ever loaded on her iPad Pro. The auto fill from the app has never worked since I installed it. I have loaded 4 different web logins on her iPad and the auto fill does not activate on any of them. I could sure use some help on this since it has gotten quite frustrating as I’m sure you can imagine. Any ideas sir?? Bill

B

Bill

gesagt über 2 Jahre her

Mike, Just double checking that I wrote you. I have fixed my auto fill issue on my wife’s iPad Pro. I had to go in and turn on mSecure in my Settings/Password to have mSecure activated for that purpose. All is working fine now. Thank you.