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Need a Refund

I just purchased what I thought was a subscription to remove ads in my mSecure app on iOS. However, when I went to the App Store, I discovered that I had purchased mSecure for Mac, not iOS…?


I don’t want  or need mSecure for Mac. I want to not have ads in my mSecure app. Please give me a refund for this Mac software.


Order Number / Receipt: #67728404-125347991
Billing date: Dec 13, 2024

Hi CH,

Your ticket has been responded to through our ticket system.

I also want a refund.

Thank you for contacting us. If you're requesting a refund for your subscription, I can help. Before I do, however, if you have experienced some type of issue while using mSecure, I would love the opportunity to help you get the problem resolved.


Is something happening in the app that's causing you to cancel your subscription?

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