Backup "Password Doesn't Match - password used at time of email backup doesn't match...." software problem ? : mSecure Support

Backup "Password Doesn't Match - password used at time of email backup doesn't match...." software problem ?

Barry

started a topic about 6 years ago

I switched to a new iPhone. Downloaded old version 4 of app again. Then went to mism file in my email (as I had backed up before I switched phone) and when I try to restore I get the message above....which is wrong; I have only ever used the same password on the App - it's the only one I absolutely remember contonuously and have a separate record of as all else is in the App. Anyone else had this problem ? Hoe do I get my data out of the backup file ?

Barry

said about 6 years ago

Argh - ignore - fixed

Mike - mSecure

said about 6 years ago

Hi Barry,

That's great news! It’s good to hear everything is working now. Please let us know if we can be of further assistance.

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