Account : mSecure Support

Account Password or Forgotten Password Issues?

If you can't log in to your mSecure account or are experiencing account password issues, follow the steps below to troubleshoot. New to mSecure? If you've been using mSecure 4 (mobile) or mSec...
Invalid QR code?

A QR code or account key may be invalid for several reasons. Below are the most common causes and solutions: Possible Causes: The QR code belongs to a different mSecure account. The QR code...
QR Code/Authentication Email

Your Account Key functions like a key to a safe - if you have the correct key, you can access your account. If not, access is denied. For a detailed explanation, please visit our Security Page. ...