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Soporte mSecure

Cannot do an upgrade to msecure 3.5.5

Hi folks.


I have an issue where msecure on a windows 10 PC is not syncing via dropbox. It is msecure 3.5.5, so I suspect I need to upgrade to a newer version (I have 3.5.6 on other devices, working happily).


But when I check for updates in msecure I get this message: Error - Can't access we site with updates.


How can I update msecure when this happens? I am happy to update to version 3.5.6.


I am hoping that then allows me to relink with dropbox and sync.


Any help is appreciated.


Stephen

Hi Stephen,

Thank you for contacting us and I'm sorry about the issue you're experiencing. You download mSecure 3.5.6 here: https://support.msecure.com/knowledge-base/windows-installation


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