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Soporte mSecure

Someone else's info appears prefilled into all of my records

 My IT Director introduced me to MSecure but somehow his info/username and password is in all of my records, whether I create a new record or it is an existing record??


Hi Brandon,

Thank you for contacting us. While I'm not sure why your director's username and password are showing up in your new records, I can tell you how to fix it. The problem is that you have the label for the Username and Password field in your type template set to your director's username and password data. From the photo, I'm not sure what type template you are using to create the records, but if you can tell me what the name of the type your are pressing after you tap the + button on the main view, I can tell you how to fix it in mSecure "Edit Type" settings.


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