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Soporte mSecure

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Upgrading from mSecure 3.5.6 to mSecure 6

I have purchased a license for mSecure 6


I am trying to upgrade from mSecure 3.5.6 to mSecure 6


mSecure 3.5.6 (Order Number: ST74612138) did not activate with a QR code, so I don't have a QR Code - how do I upgrade and register without a QR code?

 

 

Hi Michael,

Thank you for contacting us. I'm not sure what you mean here. The QR codes are only sent out 1 time when you first set up your mSecure account. You set yours up back on September of 2018, and if you have the Authentication Email that was sent back when you signed in to mSecure 5, it should work to authenticate you in mSecure 6.


Real quick, do you have access to mSecure 5 or 6 on any of your devices, or have you only been using mSecure 3 prior to upgrading to v6?

Oh crap... you are right.... I just found it from 8/31/2018


THANK YOU!

No problem at all @Michael! Please let me know if you need further assistance.

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