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account deleted but account still existing... can't cancel anymore

Hi, tried contacting you per mail, but i have no answer yet.

I deleted my account before i cancelled my subscription... and now i can't access my account of course. But still getting messages from paddle indicating that my subscription will be renewed on the 1st of february.

Please help me cancel and eventually get refund.

Thank you in advance


Hi Fanny,

I was able to locate your subscription and cancel it before it was set to renew tomorrow. You will not get charged again, so there shouldn't be a need for any type of refund.


Thank you very much for your business and your time. Please let us know should you need further assistance.

thank you so much !

No problem at all. Take care Fanny.

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