Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

base di conoscenza Invia un biglietto

Team plan purchased, still says subscription expired

I had a personal paid plan. Afterwards, I upgraded to a team plan with me as owner. I didn't want to pay the normal plan anymore so I cancelled the payments, since I bought a yearly team plan.


However now it says my subscription has expired, even though the team plan is still live and I still see the team vaults I've created. 


With this a bunch of the logins I've added also aren't appearing in the vaults? Did they disappear?

Hi,

I have responded to your ticket through our ticket system. I will continue our conversation through the ticket system.


Accedi o Iscrivitiper pubblicare un commento