Team plan purchased, still says subscription expired
Z
Zsofi
empezó un tema
2 días hace
I had a personal paid plan. Afterwards, I upgraded to a team plan with me as owner. I didn't want to pay the normal plan anymore so I cancelled the payments, since I bought a yearly team plan.
However now it says my subscription has expired, even though the team plan is still live and I still see the team vaults I've created.
With this a bunch of the logins I've added also aren't appearing in the vaults? Did they disappear?
M
Mark - mSecure
ha dicho
1 día hace
Hi,
I have responded to your ticket through our ticket system. I will continue our conversation through the ticket system.
Zsofi
I had a personal paid plan. Afterwards, I upgraded to a team plan with me as owner. I didn't want to pay the normal plan anymore so I cancelled the payments, since I bought a yearly team plan.
However now it says my subscription has expired, even though the team plan is still live and I still see the team vaults I've created.
With this a bunch of the logins I've added also aren't appearing in the vaults? Did they disappear?