Chat support available. Click the chat icon on the bottom right corner to start chatting with us right away!

mSecure Support

base di conoscenza Invia un biglietto

Template not showing

I created a new template called 'Devices' and it shows in the list of templates when I click 'List all' however, when I go to add a new device, I cannot see the 'Devices' option in the drop-down box as per the attachment.


Hi John,

Are you able to see this template on your iOS device? Can you screenshot where you are seeing this on your Mac to make sure I know exactly where you are seeing this. Please let me know and I will assist further.

Mark,

Thank you for the prompt support. I managed to find out how my own personal (lack of) experience created this question, but thankfully I was able to sort it myself.

Thanks again.

JC


John Crawford


Accedi o Iscrivitiper pubblicare un commento