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Premium Subscription but showing as "Non-Subscriber" & working like "Essential Subscription"

I renewed my Premium subscription a week ago, my subscription is being treated a an "Essential Subscription'. I am unable to sync, export to CVS, unable to make save changes to passwords etc.  


I have opened tickets, emailed, checked with Paddle who said I am subscribed to Premium & they would send an email to mSecure about it. 


I've attached 3 files to show payment, showing me as "Non-Subscriber" & request for me to "Update" (!).


Bottom line, I have not heard from anyone to date to remedy. I have tried everything. 



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